"Having decided to complete our first on line survey, we requested the help of TwoWayVision to assist us. The development of the survey was both flexible and straight forward and the results that we have subsequently achieved have provided us with invaluable information which underpins the development of all policies and practices and ultimately the culture of the Company"

"The TwoWayVision online system was user-friendly and very flexible so we were able to tailor the survey to our own organisation. TwoWayVision staff were always available to talk through ideas and make suggestions in relation to the structure of our survey, and presentation of results. The whole process ran very smoothly. This was our second year using TwoWayVision and we would certainly plan to use them again in the future."

"The whole process was brilliantly simple and user friendly, both from the viewpoint of those completing the survey and those interpreting the results. The results were presented in a very straightforward, easy to review, format which made identification of the issues all the more obvious. The exercise was very worthwhile for all parties, employees had the opportunity to input into the firm's future development – and did so with tremendous enthusiasm – and the firm's management got a very clear steer on the major issues that need to be resolved. Whilst the issues the survey identified were probably already known, what this exercise did was to prioritise those actions and give a greater sense of urgency to their resolution.

What we also found incredibly beneficial was the resultant peripheral communication: presentation of results and actions necessitates more direct interaction and gives everyone the opportunity to further contribute towards development initiatives.

Throughout the process the two way vision team were knowledgeable, adaptable and responsive to our requirements. They made the process all the more smooth. A very worthwhile exercise that we will be repeating annually."

"We were really pleased with the level of staff participation in the Survey. It was very quick and straightforward to use, particularly important for us as many of our staff have English as a second language. The results helped us to identify where we were getting things right and also to spot some areas where staff have concerns so that we can tackle those at an early stage."

"The results confirmed my feelings in some areas but also highlighted some valuable issues of which I had not been aware. We were able to use the Survey as a way to bring these into the open and set a course to rectify them at the away day."

"After 9 months post integration work with our most recent acquisition, we decided to undertake an anonymous study using TwoWayVision. There were numerous options at our disposal but we selected TWV due to the ease of use, their flexibility and also the importance of gaining real data, which the anonymity of TWV ensured. The results were very useful and demonstrated that what ever the environment you believe you have, it is difficult to elicit honest feedback without a system like this. TWV ensured that we gained a better appreciation of what we were doing well and what we needed to change."